Our Support Services

Our services are delivered online via telehealth by a social work qualified and trained peer supporter (please check out our meet the team page for more).

Whether you need practical support like learning to navigate the world with disability (or other marginalised identity) or emotional support, like coping with challenging experiences, we’re here. We also offer consultations for support professionals, loved ones and other allies to bridge gaps between lived/ living experience and help you become better allies + workshops and workshop series.

Explore the options for support below and reach out to us for a cost and obligation free meet & greet, where we can connect and explore what might be possible together.

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1:1 Peer Support

1:1 peer support sessions are tailored to and guided by individual clients, focusing on the impacts of living in a world not always accessible, safe, inclusive of or for people like us. You might like to talk about and explore together;

  • Dealing with you and/or your experiences being dismissed, misunderstood or invalidated

  • Navigating situations or relationships where safety might feel a little shaky

  • Finding language to help explain your experiences, needs and/or perspectives to others

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Community Connection Groups

Group sessions are divided by age (e.g. young people 12-18, adults 18+) and provide a supported community space to come together, connect, talk about common issues and individual occurrences, and celebrate wins.

  • discounted rate for existing 1:1 clients

  • each group needs a minimum of 5 participants to go ahead

  • each group session limited to a maximum of 10 participants in total

Consults

Consults seek to enhance the ability of support professionals to support their clients, and other allies to better support their loved ones. We can work 1:1 with support professionals/ allies, or together with support professionals/allies and their client/s or loved one/s. You may like to talk about and explore together:

  • Understanding how even well-intentioned words and actions can unintentionally invalidate someone's lived and living experiences

  • Recognising what can strengthen or undermine someone’s sense of safety

  • Responding with curiosity when someone’s perspective is different from your own

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From Voice to Value

Learn More About our Service Fees

Workshops

From Darkness to Daylight

Our From Darkness to Daylight 3 part workshop series explores cultivating a sense of safety, helping participants better understand, create and align a sense of safety.

Next dates: TBC

Our From Voice to Value 3 part workshop series explores the power of lived/ living experience, helping participants better understand, appreciate and collaborate with lived/ living experience.

Next dates: TBC

From Closed Minds to Open Wonder

Our From Closed Minds to Open Wonder 3 part workshop series explores reigniting a sense of curiosity, helping participants better embrace, explore and rediscover a sense of curiosity.

Next dates: TBC

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Coming Soon

More support services coming soon

What Others Are Saying

  • ‘We really appreciated your time and the way you communicated everything with such clarity! We can definitely see the value in connecting with you.’

    - Community Organisation

  • ‘The work you’re doing is incredibly meaningful, and your lived experience brings such valuable perspective.’

    - Community Organisation

  • 'Fantastic! Can't wait for the next installment!'

    - Workshop Participant

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Service Enquiry Form

Support from Illuminating Insights is:

  • Grounded in Principles of Peer Support

    Our staff generally have some element of lived/ living experience. Support services are provided by someone with similar or shared lived/living experience who is trained to support and connect based on shared understanding and mutuality, among other things.

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  • Trauma Informed

    We operate from the assumption that everyone may have experienced trauma and prioritise ensuring safety.

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  • Strengths Based

    We focus on your strengths instead of emphasising your weaknesss

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  • Human Rights Based

    We believe in the inherent value of all individuals and work to ensure everyone’s human rights are realised and honoured (as much as we can).

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