Our Support Services

Our services are delivered online via telehealth by a trained peer supporter (please check out our meet the team page for more).

Whether you need practical support like learning to navigate the world with disability (or other marginalised identity) or emotional support, like coping with challenging experiences, we’re here. We also offer consultations for support professionals and others to bridge gaps between lived/ living experience and help you become better allies + workshops and workshop series.

Explore the options for support below and reach out to us for a cost and obligation free meet & greet, where we can connect and explore what might be possible together.

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1:1 Peer Support

1:1 peer support sessions are tailored to and guided by individual clients, focusing on the impacts of living in a world not always accessible, safe, inclusive of for people like us. Sessions may cover struggles including;

  • Social issues (e.g. exclusion, rejection, ostracism, isolation)

  • stigma & discrimination

  • Learning to navigate the world with your marginalised identity

  • identity

  • Intersectionality of multiple marginalised identities (e.g. disabled & LGBTQIA+)

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Community Connection Groups

Group sessions are divided by age (e.g. young people 12-18, adults 18+) and provide a supported community space to come together, connect, talk about common issues and individual occurrences, and celebrate wins.

  • discounted rate for existing 1:1 clients

  • each group needs a minimum of 5 participants to go ahead

  • each group session limited to a maximum of 10 participants in total

Consults

Consults seek to enhance the ability of support professionals to support their clients, and other allies to better support their loved ones. We can work 1:1 with support professionals/ allies, or together with support professionals/allies and their client/s or loved one/s. Sessions may cover:

  • Adaptations & Adjustments

  • Bolstering understanding of the lived/ living experience of marginalised identity

  • Facilitating links to other providers and/or recommendations for further training and upskilling  

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Workshops

From Voice to Value

Our upcoming From Voice to Value 3 part workshop series explores the power of lived/ living experience, helping participants better understand, appreciate and collaborate with lived/ living experience.

Next dates: Thursdays in November from 13th-27th 2025.

Bookings Your Tickets Here

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Coming Soon

More support services coming soon

What Others Are Saying

  • ‘We really appreciated your time and the way you communicated everything with such clarity! We can definitely see the value in connecting with you.’

    - Community Organisation

  • ‘The work you’re doing is incredibly meaningful, and your lived experience brings such valuable perspective.’

    - Community Organisation

Enquire Now
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Service Enquiry Form

Support from Illuminating Insights is:

  • Grounded in Principles of Peer Support

    Our staff generally have some element of lived/ living experience. Support services are provided by someone with similar or shared lived/living experience who is trained to support and connect based on shared understanding and mutuality, among other things.

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  • Trauma Informed

    We operate from the assumption that everyone may have experienced trauma and prioritise ensuring safety.

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  • Strengths Based

    We focus on your strengths instead of emphasising your weaknesss

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  • Human Rights Based

    We believe in the inherent value of all individuals and work to ensure everyone’s human rights are realised and honoured (as much as we can).

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